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Quality Management

quality managementThe management system incorporated into the day-to-day operations here at MLE complies with the requirements of BS.EN.ISO 9001:2000.

We have a very broad experience of various quality standards and processes required for different market places. Not only are our design and manufacturing processes approved and audited to ISO9001, we have achieved Scope extension to this quality standard to allow us to specifically design software. This process is audited by Tick-IT inspectors.

We continuously improve our Quality Management System and therefore the quality of the products and services we provide. More recently, we have been involved in product development in the medical device sector and are now working towards ISO13485.

It is our policy to:

• Involve all employees in the quality improvement process realising every person has a responsibility to this.

• Provide an environment that promotes growth, motivation and fun.

• Provide outstanding products and services that exceed the clients' expectations.

• Develop constructive and mutually beneficial relationships with clients and suppliers.

• Aim to complete every task right first time with an emphasis on prevention of problems rather than relying on detecting them.

The Quality Policy is communicated throughout the organisation by means of every MLE employee or consultant having read and understood the Quality Management manual. The continuing suitability and application of this policy statement is reviewed at regular Management Review meetings.

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